Responsibilities of The Reception Unit
- Transfer of passport sponsorship.
- Issuance of Muqeem ID (Residency Permit) for spouse and children.
- Addition of children (born inside the Kingdom) and printing of residency permits.
- Handling final exit and settlement transactions from the Passport Department (Jawazat) for new students prior to residency issuance.
- Processing residency data amendments at the Passport Department (Name / Gender / Photo / Date of Birth).
- Processing passport validity amendments at the Passport Department (for passports extended by the embassy).
- Renewal of residencies for students of certain nationalities that are not processed through the Muqeem system.
- Issuance of Laissez-Passer from the Passport Department based on a letter confirming the absence of the country’s embassy in Saudi Arabia, or based on an alternative document to the passport.
- Processing of prior passport cases (for those who left the Kingdom on an exit and re-entry visa and did not return, then returned on a new visa).
- Processing of lost passport cases.
- Processing of lost residency cases.
- Processing of nationality change.
- Issuance of residency for the first time.
- Follow-up of passport transactions for new students.
- Recording passport data, entry number, and Muqeem ID data in the E-REGISTER system.
- Responding to transactions via the Tawasul and Mersal systems.
- Receiving all tasks of the Travel Administration for submission to the Passport Department in Al-Madinah Al-Munawwarah Region (those not completed via the Muqeem system).
- Receiving all transactions from various units of the Travel Administration and forwarding them to government entities for completion.